We offer stockists tiered shipping costs:

Orders under $200 – $15.95

Orders $200- $700 – $19.95

Orders $700 and over FREE

All orders are sent via Australia Post express shipping. Charges are subject to change without notice.

Orders are processed and shipped within 48 hours of confirmed purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.

Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping option address.

Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).

INTERNATIONAL SHIPPING

We do not offer international shipping or ship to any freight forwarders at this time. If you ship to a freight forwarder, your order will automatically be cancelled.

ORDER TRACKING

Unless you have requested otherwise, we provide Australia Post with your email and phone number (if you have provided one or both to us) and tracking information will be sent to you via Australia Post upon shipment of goods. If you do not receive tracking information or your order appears to be delayed, please contact us here info@skinmedaustralia.com.au and we will endeavour to support you in any way we can.

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods (Christmas, Holidays, etc), due to wild weather, or due to other Australia Post or Startrack delivery issues that are unforeseen or unavoidable events beyond SkinMed™ Australia’s control. Online orders are processed and shipped from Hobart Tasmania, so we follow the Hobart, Tasmania Public Holidays.